Update May 6th, 2019 13:46 PM Pacific DST.
As reported early, versions prior to 4.5 of the Bria client will stop working properly as of May 5th. Some clients as of today are still in the licensing grace period and continue to run, but some functions within the client are beginning to fail. Issues include licensing errors, misrouted calls, and inability to register. Please update your clients now.
On May 5th, 2019 Windows and MacOS will no longer permit access to CounterPath’s Licensing server for older versions of CounterPath Desktop and SDK software. The connection will become invalid as of this date and the Operating System will block the application from connecting to the service. As this is occurring within the Operating Systems, the only solution available is to move to a version that does not use this method.
Our support for these versions is limited to assisting customers to move to newer versions.
Affected Product Versions
|Bria for Windows||Up to 4.4|
|Bria for Mac||Up to 4.4|
Bria 4 users
Bria 4 users can update to Bria 4.8 through the following links. Bria 4 is End of Life and not available for new sales, nor is it receiving any updates. We recommend updating to the current supported version.
Note: Bria 4 is not supported on Sierra, High Sierra or Mojave. These operating systems were released after the End of Life for Bria 4. It does run on operating systems that were current during its availability, El Capitan and lower. Bria 5 is supported on Sierra or higher.
Bria 3 Users
As Bria 4 has now been removed from sale for several years, Bria 3 users must update directly to Bria 5/Solo/Teams.
Bria 2.5 Users
As Bria 3 has now been removed from sale for many years, Bria 2.5 users must update directly to Bria 5/Solo/Teams.
Bria 5/Solo/Teams is the replacement product for eyeBeam .
Release notes on recent desktop versions of Bria can be found at Bria 5 Windows and Mac Release Notes.
Unaffected Product Versions
|Bria for Windows||4.5+|
|Bria for Mac||4.5+|
|Bria for iOS (End of Life)||All|
|Bria for Android(End of Life)||All|
|Bria Mobile for iOS||All|
|Bria Mobile for Android||All|