You can cancel your Bria Solo subscription using Bria Solo Portal.

Our refund policy can be found at https://counterpath.com/subscription-terms/.

Solo paid account

If you cancel a Bria Solo paid account, you will be able to continue using your account until the end of the current term.  For example, you have a subscription until end of September 2022.  If you cancel the subscription in April 2022, you will still have access until end of September 2022 in which the subscription will be automatically cancelled. 

To cancel a Solo subscription, log into Bria Solo Portal at https://solo.softphone.com/login, and click Subscription on the top right corner. Then click Manage Subscriptions > Cancel Subscription as shown below. 

Solo Trial account

Bria Solo Trial account will end when you cancel using Bria Solo Portal. You cannot undo the cancellation.  This will remove you from all email lists.

How to cancel a trial account is the same as the paid account; see the instructions above.