Common Errors and FAQs

Informative Resources

• Hosted Stretto Collaboration Infrastructure List
• Compatible Headsets and Devices
• Interoperable Network Products

Logging and Reporting

• How do I send a Bria Log to CounterPath Support?
• How do I create or obtain crash files?
• How do I create a startup log?
• How do I use Wireshark?

SIP Error Codes

• 403 Troubleshooting
• 404 Troubleshooting
• 407 Troubleshooting
• 408 Troubleshooting
• 503 Troubleshooting

Client Errors

• Why do I get a license key exceeded error? "1204"
• Why do I get a "License Revoked" error? "1205"