Bria iPhone App - Incoming calls ringing one time and then going to voicemail

Lee Storrer shared this question 1 year ago
In Discussion

Good Morning,

I have a customer that is having this issue. He states most calls ring once and either drop or go to voicemail. He can make outbound calls just fine.

I had him submit a log file, Reference #85E8F58E

Please review the log file and let me know how to resolve the issue.

Thanks,

Lee S

Comments (1)

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Hello Lee,

We have recently released Bria v3.6.4 for iOS users. Can you please ask the user to upgrade Bria to latest version and then see if the issue still persists. Please send me the log again, in issue is still there. We require our customers to be on the latest Bria version to provide full support.

Cheers,

Harpreet Singh