I am trying to setup an X-Lite with a 3G/4G dongle connection

Bolaji shared this question 1 week ago
In Discussion

X Lite works when dongle is plugged directly into laptop

X lite produces 408 registration error when laptop is connected to router using 3g/4g dongle as WAN connection. The dongle works fine and provides internet access when plugged into the router.

Comments (3)

photo
1

Hi Bolaji,

Our support for X-Lite is very limited. If X-Lite is giving a 408 error then it is likely that the packets are getting blocked on the WAN network if it is working when the dongle is directly connected. Check your local network if the packets are getting blocked. You might have to open the channel/ports for the sip traffic to go through.

Cheers,

Harpreet

photo
1

Hi Harpreet,

Are there any stun server details that I could use as I feel that there is a double NAT on the router and the traffic is not being passed through. Also are there any other specific ports that need to be opened up on the router.

photo
1

You can try using stun.counterpath.com. There is no username and password required to access this stun server.