Is Bria supported on the Lightning experience?

Liz Marley shared this question 2 months ago
In Discussion

We have Bria and will be migrating to lightning in the next couple of months. Will making the move alter our CTI integration with Bria?

Comments (5)

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Hello Liz,

May I please know what lightning is? Is it a CRM?

Cheers,

Harpreet Singh

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Lightning is the new user interface on the Salesforce.com platform

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Hi Liz,

I'm stepping in for Harpreet, as I'm a bit more familiar with our Salesforce integration overall. I'm reaching out to get official word on support for Lightning, and I'll let you know when I have a solid answer. I appreciate your patience in the meantime.

-Brian

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Hi Liz,

According to the information I can find, the Bria for Salesforce add-in as it currently stands may not work correctly with Lightning, however there is an update in development that should allow it to work. Unfortunately, I don't have a time frame for when this might be available, I only know that it's planned for a future update.

-Brian

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Thank you very much