We have Bria and will be migrating to lightning in the next couple of months. Will making the move alter our CTI integration with Bria?
May I please know what lightning is? Is it a CRM?
Lightning is the new user interface on the Salesforce.com platform
I'm stepping in for Harpreet, as I'm a bit more familiar with our Salesforce integration overall. I'm reaching out to get official word on support for Lightning, and I'll let you know when I have a solid answer. I appreciate your patience in the meantime.
According to the information I can find, the Bria for Salesforce add-in as it currently stands may not work correctly with Lightning, however there is an update in development that should allow it to work. Unfortunately, I don't have a time frame for when this might be available, I only know that it's planned for a future update.
Thank you very much
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