Neither Push nor background working if Push enabled

iznogoud shared this problem 1 month ago
In Discussion

Push Service disabled, Background Service enabled:

connection to the SIP server stays connected


Push Service Enabled, Background Service enabled /disabled:

as soon as Bria goes in background, connection to the SIP server is interrupted.


iOS 11.2.2

Bria Mobile: 5.1.2

Comments (2)



Can you please send us a log showing this behavior? Detailed instructions for sending a log can be found here:

Please enable logging, then register your SIP account, make sure "run in background" is not enabled, then send the app to the background. Re-open it, and then send the log. That should show us the Push registration, and we should be able to see if there is a problem.



I re-installed Bria, everything is working now.

Thank you.