Unable to add SIP account

Simon Wilkinson shared this question 6 days ago
Answered

Hi there

Just starting 30 day trial and have set up initial user account. When I attempt to add SIP account for that user I can enter the details given by my voip provider and then hit "update user" only to find that the se details are not saved. Thus I see no accounts in my Bria X desktop app. Have tried several times but no luck.

Comments (1)

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Hello Simon,

For any issues you are having with Bria X, please use the Bria X support site: help.bria-x.com/hc/

This ticketing system is for our standard retail softphones, but Bria X has its own dedicated support that can help you resolve this issue.

-Brian