The Bria Push Service uses push notifications to support inbound calls when Bria Mobile is in the background, Bria Mobile is not active, or your device is locked. Push notifications are messages reliably delivered from a cloud-based messaging service to your device. In order to configure PUSH service on your app, you need to make sure:
1.) PUSH Notification is configured properly and enabled in the branding portal.
Please refer to the following documentation:
2.) Push service is properly enabled and configured in the client.
To enable the "Use Push Notification" setting in their Account > "Account Specific Features" section. When you enable PUSH Notification in the client you need to make sure the Registration Mode is set to ‘Single Device Emulation’ and Nat Emulation is ‘Enabled’.
In Stretto, the admin can configure the PUSH settings using the following attributes:
For more details please see the Push KB Article: Push Configuration
3.) The IP addresses in the documentation is allowed in the firewall.
For more details please see our complete reference to the settings and device/server requirements.