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      Compatible Headsets and Devices

      Looking for headsets to use with Bria (Bria Solo, Teams, Enterprise and custom brands)? 

      • For Windows and MacOS devices, Bria works with headsets that connect via USB, Bluetooth or audio jack. Depending on the headset manufacturer, additional software may need to be installed on desktop computers. 
      • For mobile devices, Bria works with most Bluetooth headsets. 

      See below for the compatibility guides provided by headset manufacturers. You can search their lists and filter by Counterpath and Bria. 

      Functionality

      In general, users will gain access to some / all of the following functionalities:

      • synchronization between Bria and the headset for mute, volume up / down, hold call and answer / hang up buttons,
      • ability to switch audio between devices (e.g. from headset to built-in speaker),
      • optimized interactions when running multiple UC apps (e.g. MS Teams, Zoom and Bria),
      • core functionality such as incoming / outgoing call ringing on headset and call audio support. 

      Some headsets include a USB Bluetooth adapter. If you encounter interoperability issues with your headset when paired with your computer’s native Bluetooth support, we recommend pairing your headset with the USB Bluetooth adapter instead.

      Poly / Plantronics

      Find Poly and Plantronics headsets that are compatible with Bria, using the Plantronics Compatibility guide. Select Counterpath for Manufacture name, select Bria for Softphone name, then click Search.

      Users are required to install Poly (Plantronics) Hub software on their desktop computer. Download it from the Poly website. 

      Jabra

      Find Jabra headsets that are compatible with Bria, using the Jabra Compatibility guide. 

      • Bria version 6.1 and newer do not require any additional software to work fully with Jabra headsets.
      • For Bria older than version 6.1, Jabra users are required to install the Jabra Direct software on their desktop computers (Windows, Mac). Download it from the Jabra website. 

      EPOS (Including Sennheiser Branded Devices)

      Find EPOS headsets that are compatible with Bria, using the EPOS Compatibility guide.

      • Bria version 6.7.2 and newer do not require any additional software to work fully with EPOS headsets.
      • For Bria older than version 6.7.2, EPOS users are required to install the EPOS Connect software on their desktop computer. This software can be downloaded from the EPOS website. 

      Yealink

      Find Yealink headsets that are compatible with Bria, using Yealink Compatibility guide.

      Yealink users are required to install the Yealink USB Connect software on their desktop computer. Download Yealink USB Connect from the Yealink website.

      Leitner

      No compatibility guide provided by Leitner, so visit the Leitner website.

      No additional software needed.