For Windows and MacOS devices, we support headsets that connect via USB, Bluetooth or audio jack. Depending on the headset manufacturer, additional software may need to be installed on desktop computers. See Manufacturer Details and Additional Software.
For mobile devices, we support headsets that connect via the audio jack or via Bluetooth only. See the mobile list.
Supported Devices for Desktop (Windows, Mac)
The following USB and Bluetooth headset devices have been tested and certified to work with Bria (including Bria Solo, Teams, Enterprise and custom brands). Many other USB headset devices from the same manufacturer will also work with Bria, but have not undergone formal certification testing and thus are not listed in the table below. Users are advised to test any headset prior to purchase to ensure the device's functionality meets their needs.
* These headsets include a USB Bluetooth adapter and have been tested for interoperability. If you encounter interoperability issues with your headset when paired with your computer’s native Bluetooth support, then we recommend pairing your headset with the USB Bluetooth adapter instead.
Room Solutions
Logitech | CONNECT | ||
Logitech | GROUP | ||
Logitech | MEETUP |
Manufacturer Details and Additional Software
Depending on headset manufacturer and Bria app version, additional software may need to be installed on a desktop computer to gain access to button controls for synchronization between Bria and the headset device. In general, users will gain access to some / all of the following functionalities:
- synchronization between Bria and the headset for mute, volume up / down, hold call and answer / hang up buttons,
- ability to switch audio between devices (e.g. from headset to built-in speaker),
- optimized interactions when running multiple UC apps (e.g. MS Teams, Zoom and Bria),
- core functionality such as incoming / outgoing call ringing on headset and call audio support.
Poly
Users are required to install Poly (Plantronics) Hub software on their desktop computers; this software can be downloaded from the Poly Website.
Jabra
Bria version 6.1 and newer do not require any additional software to work fully with Jabra headsets.
For Bria older than version 6.1, Jabra users are required to install the Jabra Direct software on their desktop computers (Windows, Mac). The software for Windows can be download from The Jabra Website, while the software for Mac can be downloaded from the Jabra Website.
EPOS (Including Sennheiser Branded Devices)
Bria version 6.7.2 and newer do not require any additional software to work fully with EPOS headsets.
For Bria older than version 6.7.2, EPOS users are required to install the EPOS Connect software on their desktop computer. This software can be downloaded from the EPOS Website.
Mobile Headsets
The following Bluetooth headsets have been validated with CounterPath Bria mobile products. Note that functions such as Answer and Hang Up are supported on iOS devices running iOS 10+ with CallKit support, and on Android devices running Android 7.0+.
Manufacturer | Model Number |
---|---|
Apple | AirPods |
Jabra | Easygo |
Jabra | Motion |
Jabra | Stealth |
Jabra | Supreme |
Jawbone | Era |
Poly | Discovery 975 |
Poly | Explorer 500 |
Poly | Marque 2 |
Poly | Voyager 5200 |
Poly | Voyager Edge |
Poly | Voyager Legend |
Poly | Voyager Pro HD |
Blue Ant | Blue Ant Q2 |
EPOS | Presence |